Customer Support Specialist

We’re looking for a friendly and reliable Customer Support Specialist to be the first point of contact for MyCompHQ users. If you enjoy helping people, solving problems, and making sure customers have a smooth experience, this role could be perfect for you.

What You’ll Do

• Provide support to studios, performers, and event organisers using MyCompHQ
• Answer questions via email, phone, or chat in a timely and professional manner
• Troubleshoot issues and guide users through solutions
• Gather feedback from customers and share it with our team to help improve the platform
• Be a friendly, approachable face of MyCompHQ for our community

What’s in It for You ?

• Hourly pay for the time you work supporting our customers
• Free entry to selected competitions
• Be part of an innovative platform transforming the dance industry
• Develop your customer service skills while working closely with event organisers and studios

Why Join ?

As a Customer Support Specialist, you’ll play a vital role in ensuring the success of competitions and the satisfaction of our users. You’ll gain hands-on experience in the dance industry, enjoy unique perks like free event access, and have the opportunity to grow alongside a platform that’s reshaping how competitions are run. 👉 Interested? Reach out today and let’s talk about you becoming a Customer Support Specialist.

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