Frequently Asked Questions

Absolutely! MyCompHQ is designed to be user-friendly and intuitive. We provide comprehensive training and ongoing support to ensure you feel confident using the platform. Our Australian-based support team is always available to help you through any challenges.

Yes you can! You can purchase a Pocket Wifi (e.g. from Officeworks) and have your team tethered to it.

As most competitors will be using their own phones and 4G/5G connections, they can still access the Live Timetable and get notifications without tapping into your pocket Wifi.

Not at all! MyCompHQ works on smartphones, tablets, and laptops that your team likely already owns. The platform is designed to be accessible on any device with an internet connection, so you won't need to invest in expensive new equipment.

Yes! MyCompHQ is cloud-based and can be used anywhere in the world with an internet connection. While we're based in Australia, our software works globally and we can provide support across different time zones for international events.

MyCompHQ has been proven in real-world events across Australia and New Zealand. We use enterprise-grade hosting with 99.9% uptime guarantees, automatic backups, and redundant systems to ensure your event runs smoothly. Our platform has successfully managed events with thousands of participants.

Absolutely! We can help you migrate your existing registration data into MyCompHQ. Our team will work with you to import your current registrations, ensuring a smooth transition without losing any important information or having to start over.

MyCompHQ typically pays for itself through the time and cost savings it provides. You'll save money on printing, reduce staff requirements, streamline operations, and often see increased registrations due to the improved competitor experience. We offer flexible pricing and can show you a detailed cost-benefit analysis for your specific event.